The Grove care home in East Carleton rated inadequate
The Grove in East Carleton, near Wymondham, has become the latest in the region to be rated as inadequate by the Care Quality Commission.
Inspectors visiting the home in Scotts Hill earlier this year found a number of discrepancies in the way its services were being run.
And they said these had shown that bosses were not reporting incidents of residents repeatedly falling down – meaning actions could not be taken the reduce this risk.
It was one of a host of concerns raised by inspectors, who downgraded the home’s rating to inadequate.
Other concerns included:
- Creams and medication not being stored correctly to prevent people accessing them;
- Risk assessments for residents who smoked not being carried out;
- Information relating to people being kept in the wrong residents’ records.
Leonard Cheshire, which runs the home, insists that measures are being put in place to improve the home.
But the CQC report reads: “At this inspection we found sufficient action had not been taken in response to our warning notices and the provider remained in breach of regulations, resulting in people not having their needs met safely or consistently.
“The provider continued to lack oversight and ability to drive improvement from the last two inspections.”
A spokesman for Leonard Cheshire said: “We are aware that improvements are required at The Grove, with some issues raised by the regulator already identified through our own audit process and we will be working systematically to address concerns that have been highlighted.
“This includes additional training and oversight from clinical teams, as well as reviewing all care plans and staffing.
“Work to put a new medication management system in place is also under way.”
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