Norfolk County Council warns of solar panel scammers

A solar panel system owner recently received a cold call offering a “free government survey for solar panels” and was then asked to schedule a home visit. The local council has warned against unsolicited phone calls and emphasized that solar panel systems typically do not need servicing, though they may benefit from occasional cleaning if they become dirty.

The council advised homeowners to exercise caution when approached in a telephone cold call and to avoid agreeing to services or allowing work to be done if approached in this manner. Specifically, they recommended that solar panel owners consult their supplier before agreeing to any work or maintenance on their panels. Moreover, the council provided a list of suitably qualified electricians that could be contacted for any necessary solar panel maintenance, which could be found on the Norfolk Trusted Trader website or through the Electrical Safety First Website.

This incident highlights the potential risks associated with unsolicited phone calls offering services, such as the purported “free government survey for solar panels.” Additionally, it serves as a reminder for homeowners to be diligent and cautious when approached in this manner and to seek advice from reputable sources before agreeing to any work on their solar panel systems. The council’s guidance to consult with their solar panel supplier and to make use of trusted, qualified electricians further underscores the importance of ensuring that any maintenance or service work is legitimate and reliable.

Ultimately, the council’s response to this incident sought to raise awareness of the potential dangers of unsolicited phone calls offering services and to provide homeowners with the necessary guidance to protect themselves and their solar panel systems. By advising solar panel owners to be cautious, consult their supplier, and utilize trusted electricians for maintenance, the council aims to mitigate the risks associated with such phone calls and ensure the safety and integrity of solar panel systems in the community.