The collapse of One Norwich Practices (ONP) has caused concern among NHS bosses, who are now working to find replacements for the services provided by the company. ONP, which runs a busy GP practice, a walk-in centre, and other health services in Norwich, is winding down its operations, but the exact timescale is not yet known. It has been reported that the company only has enough money to pay its employees until the end of the month. The uncertainty surrounding the situation has raised doubts about whether the services offered by ONP can be seamlessly replaced.
ONP is responsible for the Norwich walk-in centre, which sees around 250 patients daily, and also operates a GP surgery with over 10,000 patients. It provides essential health services for vulnerable adults and refugees as well. Alex Stewart, the CEO of Healthwatch Norfolk, emphasized the importance of maintaining patient care and ensuring that people know how to access it amidst the transition. Meetings with ONP staff have been held, and discussions are ongoing to find replacement providers.
The interim CEO of ONP, Paul Wood, assured the staff that their welfare and fair treatment are the organization’s priority. However, Lesley Luscher of Unison, the union representing some of the staff, expressed concerns about the employees facing an uncertain future and potential job losses. She called for a new provider to be found in order to safeguard services and prevent redundancies. NHS Norfolk and Waveney stated that they are working closely with ONP to develop transfer plans and minimize disruption for patients during the transition.
The urgent need for replacement providers has led ONP to enlist the services of insolvency company Poppleton and Appleby to assist with winding down the company’s operations. Calls have also been made for an inquiry into the financial struggles faced by ONP. Green Party councillor Lucy Galvin has written to the health secretary, Steve Barclay, demanding an investigation into how the collapse occurred, when the problems were first known, and who should be held accountable for the situation. The focus remains on finding new providers to ensure the continuation of vital healthcare services in Norwich and support the staff during this challenging period.
